Refund Policy,Returns,Cancellations,Exchange


🌿 Return Policy

At Bconscious Naturals, we’re committed to helping you feel confident in your skin—naturally. We know that finding the right products for your wellness journey can take time, so we’ve created a return policy that supports your experience while respecting the integrity of our handcrafted goods.


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✨ 30-Day First-Time Satisfaction Guarantee

Trying us for the first time? We’ve got you.

If you're not loving your first purchase, contact us within 30 days of delivery and we'll offer a store credit or product exchange—even if the item has been opened.

Here’s how it works:

Available for first-time customers only

One product per customer is eligible

Refund is issued as store credit or exchange

Just email us with your order number and brief feedback


💌 Info@bconsciousnaturals.com


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📦 Returns on Unopened Products

Changed your mind? No problem.

Unopened and unused items can be returned within 30 days of delivery for a full refund (minus shipping).

Return eligibility:

Items must be sealed and in original condition

Include your order number and reason for return

Return shipping costs are the customer’s responsibility

 

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❌ What Can’t Be Returned

Due to the nature of our products, we can’t accept returns on:

Opened skincare, haircare, or body care items

Opened teas, supplements, or ingestibles

Gift cards or downloadable products


We appreciate your understanding—these policies help us uphold quality and safety for all customers.


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📬 Damaged, Defective, or Wrong Item?

We’ll make it right—fast.

If your order arrives damaged, defective, or incorrect, please reach out within 7 days of delivery with photos and your order number. We’ll replace the item or offer a full store credit.


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🔁 Subscription Orders

You can cancel or pause your subscription anytime before your next billing date.

Trying a subscription for the first time? You're eligible for a one-time store credit or exchange on your first subscription order if you’re not satisfied.


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💚 Our Promise

We care about your journey—and your results. Our policy is designed to support your natural wellness with peace of mind. If you ever have questions or need help choosing the right product, our team is always here for you.


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